I’ve had about enough of GoDaddy. I’ve been using their services for years, but it’s become such a hassle to do even the most minor and mundane of operations … like renew a domain.
Yesterday I had tried to renew one of my domains but ran into a rather new problem: I couldn’t use the balance on my PayPal account. Instead, GoDaddy insisted that I use a credit card to pay for the purchase. Now, I’m sure that there’s a relatively legitimate reason for this, but they’re not making it very clear. When I contacted their customer support division via email, this is the answer I received:
Regardless of what encoding the email says it’s in, it simply will not display the text properly. In a global world where customers can be anywhere and speak any language, anything less than UTF-8 is for chumps.
Now, I will give GoDaddy credit for one thing: they replied to my email in less than half an hour. That’s some pretty quick turn-around, as I’ve often resigned myself to waiting anywhere between 8 and 36 hours for a response to an email from an internet-based company. Unfortunately for them, they’ve long outlived their usefulness.
As of tomorrow, I’ll start pulling my domain and email services from GoDaddy and deal with someone more reliable.
dyndns.com is the way to go.